Legal
Privacy policy
Last updated: [DATE]
This policy explains what information BioOne Logistics LLC ("BioOne", "we", "us") collects through bioonelogistics.com, how we use it, and the choices you have. It covers this website only. It does not cover the specimen transport services we provide to clients, which are governed by our client agreements and, where applicable, a signed HIPAA Business Associate Agreement.
Information we collect
When you use the quote request form, we collect the details you choose to send us:
- Your name and organization
- Your email address and phone number
- The pickup city and the service you're interested in
- Anything you write in the message field
If you email or call us, we receive the information you share in that conversation.
Like most websites, our hosting provider may automatically log basic technical information such as your IP address, browser type and the pages you visit. We use this only to keep the site secure and working.
Please don't send patient information
This website is for business inquiries only. Please do not include patient names, dates of birth, medical record numbers, test details or any other protected health information (PHI) in the form or in emails sent through the site. Patient information is handled only through the secure processes set up with each client.
How we use your information
- To respond to your inquiry and prepare a quote
- To schedule service and communicate with you about it
- To keep records of business correspondence
- To keep the website secure and working properly
We don't sell your information
We do not sell, rent or trade your personal information. We share it only with service providers that help us run the business — for example, our form, email and website hosting providers — and only so they can perform that work for us, or when the law requires it.
How long we keep it
We keep inquiry and correspondence records for as long as needed to respond to you and run our business, and then delete them.
How we protect it
We use reasonable administrative and technical safeguards to protect the information you send us. No website or email system can be guaranteed completely secure, which is another reason we ask you not to send patient information through the site.
Your choices
You can ask us to update or delete the contact information you've sent us at any time by emailing info@bioonelogistics.com.
Children's privacy
This website is intended for business users and is not directed to children under 13.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
Contact us
BioOne Logistics LLC
Email: info@bioonelogistics.com
Phone: 407-635-1211